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SENTINEL

By December 5, 2007Products

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SENTINEL (Security Intelligence and Incident Logging System)

Lack of data in security management cause inaccurate information about security performance,related to:

  • How many incidents occur during this month, last month, daily, monthly, yearly?
  • How much loss (properties or even life) during specified time in specified location?
  • Which location & what type is the incident mostly occurred?
  • Who is the most suspected person or party?
  • How is the most incident’s modus operandi?
  • Disability to answer those questions accurately lead to difficulties in security-related decision making

In several countries, such as US and Canada, security/safety-related information systems have been established nation-wide

  • US Academy of Science establishes patient safety reporting system
  • US Coast Guard and the Maritime Adm. establishes a voluntary international maritime information safety system
  • The Transportation Safety Board of Canada establishes confidential incident reporting system

  • Such system is usually known as Security Incident Reporting System, or Incident Reporting Information System (IRIS)

    Capture2_196BB778Security Intelligence and Incident Logging System (SENTINEL) is an application used to:

    • Facilitate incident reporting/logging
    • Manage investigation 
    • Analyze incident data for preventive effort (intelligence)
    • Request and manage security assistance
    • Report security performance to Management 

  • Modules and Features

    • Incident Management 
      Simplify incident reporting; Approve or reject incident; Close or 
      disclose incident case
    • Investigation Management 
      Register related incident to be further investigated; Assign 
      investigator; Report investigation result; Close or disclose 
      investigation, Trial monitoring
    • Intelligence Information Management 
      Facilitate the reporting of intelligence or any pre‐incident 
      information; Validate/invalidate intelligence information; 
      Follow up the intelligence information into investigation
    • Security Assistance Management 
      Submit the Security Assistance Request(SAR); Review, approve 
      or reject SAR; Report SAR implementation; Confirm SAR 
      completion and rate the satisfaction level by requestor
    • Report 
      Used to display all modules reports in pre‐defined reports. Also 
      feature of Ad Hoc Reporting Tool
    • Administration 
      Used to manage SENTINEL application & master data

    Pre-defined Users’ Roles

    • Security Service Provider (SSP)
    • Consists of security officers that perform security services, either as a separate organization/company (outsource) or company employees
    • Functions as: incident reporter, SAR executor investigator members, etc.
    • Company Representatives (COREPS)
    • Company dept. or section that responsible for

      Security

    Functions as: reviewer, approver, editor of reported incident, investigation, SAR, etc.

    Pre-defined Users’ Roles

    • Intelligence Team
    • A section inside company or a team consists of company employees, SSP, or police officers assembled to perform investigation and intelligence-related tasks
    • Management
    • Company executives that need security reports
    • Customer
    • Security Assistance Requestor
    • Administrator
    • SENTINEL System Administrator

    Technology

    • Platform
      • Development: .NET 2.0 
      • OS: MS Windows Server 2003
      • Web server: Microsoft IIS
      • DBMS: Oracle Database 9i/10g
    • Data provider and O‐R mapping:  Oracle Client & NHibernate
    • Charting: dotnetCHARTING 4.0
    • AJAX: ASP.NET AJAX Extension (Atlas) 

    Technical Features 

    • Web‐based (ASP.NET)
    • Intuitive, easy‐to‐use, & sophisticated UI
    • Implement best‐practice business process 
      (has been implemented in PT. Chevron Pacific Indonesia)
    • AJAX implementation
    • Powerful reporting tool: Ad Hoc Reporting 

    Application Capture

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    Add Hoc Reporting Tool

    Reporting_7B4949EA

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